Privacy Policy 

At Harrington Guest House, we’re committed to protecting and respecting your privacy.

The Harrington Guesthouse (“Harrington”, “we” or “us”) is the data controller of the personal data collected via or in connection with Harringtonguesthouse.com and any associated App (the “Site”). For online bookings made through FreeToBook software Harrington is a joint data controller with Freetobook. 

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. 

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. 

Any questions regarding this Policy and our privacy practices should be sent by email to harringtonguesthouse@yahoo.com  Alternatively, you can telephone 07747842582.

Who are we? 

We’re Harrington Guest House, our address is 25 Tolcarne Road,Newquay,Cornwall TR7 2NQ

How do we collect information from you? 

We obtain information about you when you use our website or when you contact us to make a booking.

What type of information is collected from you? 

The personal information we collect might include your name, address, telephone number(s), email address, IP address, and information regarding what pages are accessed and when. If you make an online booking, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

 We may use your information to: 

● process an accommodation booking; 

● process bookings that you have submitted; 

● to carry out our obligations arising from any contracts entered into by you and us; 

● seek your views or comments on the services we provide; 

● notify you of changes to our services; 

● send you communications which you have requested We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.

Who has access to your information? 

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with: We work closely with various third party product providers to enable you to make online bookings. When you make an online booking, the relevant third party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy. These third party product providers will share your information with us which we will use in accordance with this Privacy Policy. 

When you are using our online booking system, your booking is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

 We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices 

We will not contact you for marketing purposes by post, email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: harringtonguesthouse@yahoo.com  Alternatively, you can telephone 07747842582.

How you can access and update your information 

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: harringtonguesthouse@yahoo.com  Alternatively, you can telephone 07747842582.

You have the right to ask for a copy of the information Harrington Guest House hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information 

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Use of 'cookies'

Like many other websites, the Harrington Guest House website may use cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

Links to other websites 

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. 

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under 

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information. It is our policy that children under 18 are not allowed to make bookings. 

Transferring your information outside of Europe 

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. 

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Website recording 

Our web site may also use the Google Analytics web site recording service. Google Analytics is a product that has been developed by Google Ltd. Google Analytics may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal data. Data collected by Google Analytics from Harrington Guest House website is for Harrington Guest House’s internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.

Review of this Policy 

We keep this Policy under regular review. This Policy was last updated in February 2025.